Terms and Conditions for Serene Flow Yoga
Welcome to Serene Flow Yoga. These Terms and Conditions ("Terms") govern your use of our online platform and the services provided by Serene Flow Yoga. By accessing or using our website, signing up for classes, workshops, retreats, or purchasing merchandise, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
1. Acceptance of Terms
By engaging with our site or services, you affirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, and that you are legally capable of entering into a binding agreement. You agree to comply with all applicable local and international laws and regulations regarding your use of our services.
2. Services Offered
Serene Flow Yoga offers a range of health and wellness services, including but not limited to:
- Yoga classes (Hatha, Vinyasa, Restorative, and others)
- Meditation sessions
- Mindfulness workshops
- Private yoga instruction
- Corporate wellness programs
- Yoga retreats
- Merchandise sales (yoga mats, apparel, props, etc.)
All services are subject to availability and may be modified or withdrawn at our discretion without prior notice.
3. Health and Safety Disclaimer
By participating in any physical activity offered by Serene Flow Yoga, you acknowledge and agree that you are doing so at your own risk. It is your responsibility to consult with a healthcare professional before beginning any exercise program, including yoga and meditation. You represent and warrant that you are physically fit and have no medical conditions that would prevent your safe participation in our classes, workshops, or retreats. Serene Flow Yoga is not responsible for any injuries or health problems that may arise from your participation.
4. Booking, Payments, and Cancellations
4.1 Class and Session Bookings
All classes and private sessions must be booked in advance through our online platform or by contacting us directly. Availability is on a first-come, first-served basis.
4.2 Payment Terms
Payment for all services and merchandise is required in full at the time of booking or purchase unless otherwise specified. We accept various payment methods as indicated on our website. All prices are in Singapore Dollars (SGD) unless otherwise stated.
4.3 Cancellation and Refund Policy
- Classes & Workshops: Cancellations made within 24 hours of the scheduled class or workshop will be charged in full. For cancellations made more than 24 hours in advance, a credit may be offered for a future class or workshop, subject to our discretion.
- Private Sessions: A minimum of 48 hours' notice is required for cancellation or rescheduling private sessions. Cancellations made with less than 48 hours' notice will be charged the full session fee.
- Yoga Retreats: Specific cancellation and refund policies for retreats will be outlined at the time of booking, as they may vary depending on the retreat. Deposits are typically non-refundable.
- Merchandise: All merchandise sales are final. Returns or exchanges are only accepted for defective items within 7 days of purchase, provided the item is unused and in its original packaging. Proof of purchase is required.
No refunds will be provided for late arrivals or no-shows.
5. Intellectual Property
All content on our website, including text, graphics, logos, images, audio clips, video clips, and software, is the property of Serene Flow Yoga or its content suppliers and is protected by Singapore and international copyright laws. The compilation of all content on this site is the exclusive property of Serene Flow Yoga. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as generally and ordinarily permitted through the Site's functionality.
6. User Conduct
You agree to use our services and website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.
7. Limitation of Liability
To the fullest extent permitted by law, Serene Flow Yoga, its instructors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
8. Indemnification
You agree to defend, indemnify, and hold harmless Serene Flow Yoga and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the Service.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by the Courts of Singapore.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Address: 4502 Beach Road, #02-08 The Concourse, Singapore, Central Region, 199591
- Phone: +65 6789 3210
- Email: connect@sereneflowyoga.sg